Store Policy

We respect your right to privacy. ''Rose tandem atelier & création'' takes the necessary measures to ensure that your information remains confidential and secure. When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information." We do not store any type of credit card information.

 

Is my credit card information secure through this site?

 

YES! Your credit card information is protected by a secure SSL certificate that encrypts all your transactions through our site using industry-standard SSL (Secure Sockets Layer) technology. If the online store accepts credit cards, rest assured that your credit card information and personal information are protected.

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Email Submissions

 

Regarding our newsletters, this information is kept secure and only accessible to designated personnel. No personal information is shared with third parties, except for internal and external service providers we use to streamline or outsource one or more aspects of our business, product, and service operations. If you prefer not to receive promotional information from us, you can unsubscribe from our email service using the unsubscribe link at the bottom of all our promotional messages.

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Device Information

 

Examples of personal information collected: web browser version, IP address, time zone, cookie information, which sites or products you visit, search terms, and how you interact with the site. Purpose of collection: to load the site accurately for you and to perform analytics on site usage to optimize our site. Source of collection: collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels. Disclosure for business purposes: shared with our service provider WIX.

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Order Information

 

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal, Stripe, Google Pay), email address, and phone number. Purpose of collection: to provide you with products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. Source of collection: collected from you.

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We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We use Wix to power our online store. You can learn more about how Wix uses your personal information here: https://fr.wix.com/about/privacy